NSGSC is a not-for-profit organization. This recognizes the need for a more flexible refund policy due to the uncertainty of the COVID-19 pandemic and its impact on the expenses of the Club and the ability for players to fully participate in regular soccer programming as we return to normal playing conditions.

This policy contemplates the following considerations:

• Return-to-Play protocols for Safe Soccer have increased several operational costs for NSGSC, regardless of whether we have regular games. These include:
• Increased fields and field times due to social distancing and capacity restrictions
• Increased equipment requirements (cones, balls) for adequate field set-up to allow for distancing and minimal touch
• Addition of cleaning and sanitizing materials for proper equipment maintenance and PPE for staff and coaches
• Addition of staff hours to manage Safety on-field and training/support
• NSGSC commits to some program expenditures well in advance of the season or camp as registration numbers are determined. These expenses are not recoverable to the Club if/when a member withdraws.
• At all times, NSGSC is responsible for safeguarding the long-term financial stability of the club.
• Please allow 1-2 weeks for refunds to be processed.
• The final amount of any refund will be at the NSGSC’s discretion. Refund amounts subject to change based on Return-to-Play updates.
• NSGSC understands that unpredictable situations come up suddenly, especially regarding illness/concern from the COVID-19 pandemic.

If your situation requires, please email us at registrar@nsgsc.com

2023 SUMMER CAMPS
CANCELLATION of Participation:
Up to 2-weeks prior to the Camp Start Date 82% Refund
Within 13 days of the Camps Start Date NO Refund
For the above programs, refund requests must be submitted via email to registrar@nsgsc.com. Please include the player's name, age group, and program.

2023/4 FALL YOUTH LEAGUE

U4-U5
PRE-SEASON = Prior to First Session = 82% Refund*
• FALL – Prior to September 10th
• WINTER – Prior to January 7th

MONTH 1 = Before the end of the first month of the Sessions 65% Refund*
• FALL – September 10th – October 7th
• WINTER – January 7th – February 3rd

After the first month of the Session = NO Refund
• FALL – After October 7th
• WINTER – After February 3rd

U6-U18
PRE-SEASON = Prior to August 21 82% Refund*
BLOCK 1 = Early-Season. August 21 –September 24 65% Refund*
BLOCK 2 = Fall. September 25 - December 15 40% Refund
BLOCK 3 = Winter. December 16th onwards NO Refund
Refunds will be based on 100% of your paid league registration, and if applicable Metro or Select, fees.

*EXCEPTION TO PRE-SEASON & BLOCK 1 – For METRO/SELECT players only. Metro/Select
players who accept a spot with NSGSC are subject to a 60% PENALTY on their League + Metro/Select Fee should they choose to withdraw their placement and/or move to another Club prior to September 24th, 2023. This includes players moving to BCSPL not outlined in the rules below specific for MUFC and NVFC.

*EXCEPTION TO PRE-SEASON & BLOCK 1 - U6/U7 players only. U6/U7 families who are new (having never played with NSGSC before) to soccer, and find that the program is not working for their family, may withdraw prior to September 30th and receive an 82% refund.*

For Youth League, refund requests must be submitted via email to both registrar@nsgsc.com and your AGC (Age Group Coordinator) whose e-mail can be found at https://www.nsgsc.com/contact/. Please include the player's name, age group, team name, and phone number.

EXCEPTIONS FOR CONSIDERATION – Partial refunds will continue to be given to:
• Injured players (with Doctor's note). (Rate will be calculated based on injury documentation date).
• Wait-listed players will have their registration fees returned if we do not have space.

METRO/SELECT Players:
• At any point prior to December 15th, 2023 that a U14 & U15 Div 1 Renegades player is invited to move to BCSPL-NVFC, confirmed by the NVFC TD, NSGSC DoC and Metro Head Coach. (Rate will be calculated based on move date).
• At any point prior to December 15th, 2023 that a U16-U18 Renegades or D1 player is invited to move to BCSPL-MUFC, confirmed by the MUFC TD, NSGSC DoC and Metro Head Coach. (Rate will be calculated based on move date).
• A player’s jersey(s) plus shorts must be returned to the team's manager before a refund will be processed.

2023/4 FALL/WINTER DEVELOPMENT CENTRE PROGRAMS

• A cancellation fee equivalent to ONE SESSION will be charged to all refund requests within 14 days of program commencement.
• A cancellation fee equivalent to TWO SESSIONS will be applied to all refund requests and the refund will be prorated based on the portion of the Session elapsed, whether participation has occurred or not.

PLEASE NOTE: Refunds are not provided for cancellations of games or practices due to field closures related to weather.